FAQs
Q: Are you a trading company or factory?
A: We are the factory not trading company, but we have export license can export directly for you.
Q: Do you accept OEM/ODM service?
A: Yes, we do accept OEM and ODM services. We have extensive experience and have catered to many similar customer requirements. Additionally, we have established strong partnerships with numerous major clients, which is our strength.
Q: Do you have certificates?
A: Yes, we have CE, REACH, ROSH, FCC, PSE, etc.
Q: What is your MOQ?
A: Regular products are available in stock, Customized orders will be processed accordingly and the usual MOQ is 500 pcs.
Q: What is your delivery time?
A: Samples are usually in stock, and for large orders, the delivery time is typically 35 days
A: What warranty do you provide for your products?
Q: We offer a standard one-year warranty for our products, and we also provide the option to extend the warranty period at a reasonable cost based on your requirements.
A: What should l do if there are issues with my received products?
Q: if you encounter any problems with your received products, please contact our sales in time for guidance on resolving the issue.
Q: Can you accept the third party inspection for QC?
A: Yes, we are welcome you to inspection our factory and products.
Q: Can we get a sample？
A: Yes, our samples is available for you to test our quality, The sample fee can be negotiated with our sales staff.